Refund policy

Refund and Return Policy

We want you to love your Haven Essentials purchase. If something is not right, please reach out to us at support.havenessentials@gmail.com and we will do our best to help.

Returns and Exchanges

To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them. Please contact us before sending anything back so we can help arrange your return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within a reasonable timeframe.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us right away at support.havenessentials@gmail.com so we can make it right.